Book your repair in a few quick steps
Send the details now and our shop will confirm the best drop-off time for your schedule. We keep it simple for commuter bikes, family bikes, and everyday maintenance.
A simple flow from request to pickup
We keep booking straightforward so you know exactly what to expect before you bring the bike in.
Send the booking request
Tell us what needs attention, when you’d like to drop off the bike, and any details that help us get ready.
Receive confirmation with suggested timing
We reply with the best available drop-off window and let you know if anything important should be brought with the bike.
Drop off the bike and approve the estimate
When you arrive, we check the repair needs, share a clear estimate, and get your okay before we begin.
Pick up the repaired bike and review the work
We’ll let you know when it’s ready, walk you through the completed service, and make sure you’re good to ride.
Common questions before you book
A few quick answers can make the first visit easier, especially if you’re coming in between commutes.
Do you accept walk-ins?
Yes, when our schedule allows. If you can, send a booking request first so we can set aside time and give you the smoothest possible drop-off. Walk-ins are welcome for quick questions and smaller issues, but booked repairs get priority.
How long do common repairs usually take?
Simple fixes like flats, adjustments, and basic tune-ups can often move quickly, while larger jobs may take longer depending on the parts and the queue. We’ll give you a realistic timing estimate when we confirm your booking.
Can you hold my bike overnight?
Yes, we can usually keep bikes overnight if that makes pickup easier. If your schedule is tight, let us know in the notes and we’ll do our best to plan around your commute.
What if the repair needs parts that aren’t in stock?
If we find a part we don’t have on hand, we’ll tell you before moving forward and offer the best next step. That may include ordering the part, suggesting a compatible option, or adjusting the plan to keep the repair moving.
Do you approve estimates before work starts?
Always. We explain what needs to be done, share the estimate clearly, and wait for your approval before we begin any paid work beyond the initial check-in.
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